Service and Tech Help
If you have any questions about your cooling unit, please contact our service department during business hours M-F 7am-3pm PST at (858) 566-7465 with your *Model and Serial number to better serve you. Below are a few LINKS that may HELP with any issues you may have
Thank You.
![83638111064137ffe77965bcdcf76939 The logo of breezaire in black with transparent background](https://breezaire.com/wp-content/uploads/2023/06/83638111064137ffe77965bcdcf76939.png)
Links below are printable PDF files and links.
If your unit is over 12 months old, please fill out and return a copy of this return form with the unit. No returns on WKS or WKSL systems. Do not return via US Mail. For any unit under 12 months, please contact our service department. Do not return units over 10 years old.
Factory Drop off is by appointment only.
Monday - Friday 7am - 11am
Find some helpful video's on our YouTube Channel
Breezaire Channel
To get a copy of the warranty:
Breezaire Warranty Page (LINK)
![Group 3 metal parts](https://breezaire.com/wp-content/uploads/2023/06/Group-3.png)
Here Is a way to test a unit that may not be cooling correctly. Good to test all units.
Please call our service department after you have tested the unit to review your results.
In all WKL models
Please view the videos below and review the instructions for the installation of the drain tube.
Provide an air gap to avoid
Airlocks occur when bubbles in the pipeline gather at a high point in the system. If the water velocity is not greater than the rising velocity of the air bubbles, the air will remain in the pipe and cause a restriction.
![Group 4 drain tube](https://breezaire.com/wp-content/uploads/2023/06/Group-4.png)
Inside View
![Group 5 draine tube](https://breezaire.com/wp-content/uploads/2023/06/Group-5.png)
Bottom of Unit View
Sentry III Controller
SET & ADJUST TEMP
How To Adjust the Set Tempature
Good for all WKL, WKCE, and WKSL models
RESET
How To Reset the WKL Controller
Good for all WKL, WKCE, and WKSL models
REPLACE
How To Replace the WKL Controller
Good for all WKL, WKCE, and WKSL models
Set & ADJUST ALL SETTINGS
How To Adjust all Settings
Good for all WKL, WKCE, and WKSL models
Used to test the WKSl model.
Please call our service department after you have tested the unit to review your results.
The LINK above is a list of (service companies).
*NOTE These service companies are not affiliated with Breezaire and are not covered under Breezaire Factory Warranty. Using them will VOID any remainder of your warranty.